Sunday, January 1, 2012

Verizon Folds To Molly and 130,000 of her Friends

By Luis Garcia

This time it did not take that long. On the heals of a sucussful petition that had the Bank of America ditch it's $5 monthly fee Molly Katchpole a 22 year old recent college graduate seems to have won again. Just two days after Molly started a petition to stop Verizon's proposed $2 bill pay fee over 130,000 people signed it and Verizon issued the following statemet:

"At Verizon, we take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time."

Shortly thereafter Molly updated the over 130,000 people who signed that petition with a mass email that reads:

"Molly again, with huge news:
Verizon just announced that it's not going to charge customers a fee to pay our bills online.
Two nights ago, I started a petition on telling Verizon that it can't nickel and dime customers like me with new fees. Within hours, more than 130,000 of us signed the petition. (Thanks, by the way -- you're amazing!)
It took months of hard work to get Bank of America to drop its $5 debit card fee, but Verizon backed down in less than 24 hours. Turns out people like you and me are getting more powerful by the day.
Congrats, and happy New Year!
- Molly

P.S. The team asked me to remind you that it's super easy to change something in your community. You can start your own petition in about 2 minutes -- just click here. (Seriously, you should do it. Do it!)"
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