Karsten Moran for The New York Times

Geneva Perez holds a photograph of her husband, Gabriel. Ms. Perez has been unable to call or visit her husband, who is an inmate at Clinton Correctional Facility in Dannemora, N.Y.

Clinton Correctional Facility has not allowed visitors since two men escaped a week ago, prompting concerns from family members about how life has changed on the inside.

“We keep calling the prison and they don’t tell us anything,” Ms. Perez said.

In the best of times, Ms. Perez’s life is isolated. She works two jobs and the five-hour bus trip to Clinton, near the Canadian border, eats up much of her free time. Her husband’s case does not invoke sympathy. Friends wonder why she has to go every weekend.